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KYC on Transak

Comments

28 comments

  • Errol Pena

    Why do you need ID, SSN, and all of this personal information? Doesn't this potentially compromise customer's personal data and put them at risk of Identity Fraud?

    -2
  • Mac

    Liveness check doesn't work. Will you guys get this fixed? So much headaches with you guys!

    3
  • Oyowhaire ogbe

    I can't setup my profile for kyc, it's not bringing out my country(Nigeria🇳🇬)

    -4
  • Erica Jackson

    Why is it taking forever to verify???

    -1
  • Mateusz Smoleń

    What's wrong with verify.....Waiting 36h.....

    0
  • Ugochukwu Umeakubuike

    I can't set up my Country Nigeria... It's only displaying United States of America

    0
  • Cosmin

    For me also it's taking forever to get a ticked reponded.. i put it almost a week ago.. and did not get a response except that the team will get back to me in 24 hours.. they (Transak) are pretty shity at keepeng their customers.

    -1
  • Abdul Sattar Ismail Mistry

    Why my country name is not showing

    -1
  • James Przybylski

    Kyc is not completing after submitting ID and no email gets sent to me with the link

    -1
  • James Przybylski

    KYC does not complete set up. After submitting ID it states an email with link will be sent. But, NO email ever comes in.

    0
  • Yuliia

    where to click to pass verification?

    0
  • Klaus Jensen

    Kyc is not completing after submitting ID????

    1
  • Sarvesh

    My KYC was pending for 1 day and after I submitted a ticket, I got a response within 30 minutes. That's impressive!

    0
  • Marcel Sanchez

    How can I register an address from a different country? I can select a different country for a cell phone number but not for the personal info

    0
  • Xiang Zhou

    Hi, my KYC was pending over 24 hours and submitted a ticket and ticket has been there for 4 hours, but still didn't get response, would somebody take a look?

    -2
  • Kimloon Sim

    Hi

    0
  • Victor Walker

    Where do I go to finish KYC setup?

    -2
  • piotr inglot

    everytime i try to up date my id the option for this is unavailable. how can i resolve this

     

    0
  • Cs3 Cz

    How can i reapply for the kyc? My application was rejected for unknown reason.

    0
  • Vesma Dimits

    Is my application rejected?

    0
  • Douglas Taylor

    I submitted my passport all my personal information I’m just trying to figure out why it doesn’t allow me to purchase XRP no

    0
  • Douglas Taylor

    Yes Please

    0
  • Depuwta 04

    Darwen cajes ayuban

    0
  • Michael allan G. Probadora

    I request resubmission of my kyc

    0
  • Chad King

    i can't verify my id it keeps saying it is blurry or can see my face

     

    0
  • Rui Lopes

    I can't verify my photo (selfie), it always says that it cannot verify the face. I tried with multiple devices and browsers always fails.

    During the selfie (screen with the oval) it seems to identify a face, but when it goes back to KYC process it says it cannot recognise/veirify the face

    0
  • Firdavs Khushkadamov

    As for the phone verification, the taking photo of id is going ok, but during the face recognition the application does show only frame for face (it seems that there is no connection to camera). Pc camera has not adequate quality, id has small letters and it is glance. YOU KYC implementation is half-broken.  I think you at should allow attachment of document scan at least (for document check procedure) to make procedure less troublesome.  

    0

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