How Transak Calculates Prices and Fees
This page will provide you details on how Transak determines transaction prices, exchange rates, and fees when you buy or sell crypto-assets using our services.
You will be provided with adequate details enabling you to understand:
how exchange rates are calculated and how we determine the price we offer you;
what fees may apply and how they are structured;
what limits apply to transaction amounts;
how final transaction amounts are determined; and
what information is shown to you before you confirm a transaction.
Who Can Use Our Services
Transak has implemented a non-discriminatory commercial policy. Our exchange services are available to eligible clients who meet the applicable conditions, including identity verification (KYC/AML), residency in a supported jurisdiction, and acceptance of our Terms of Service. Where a service or payment method is unavailable in your jurisdiction, this will be indicated at the time of your transaction.
How We Determine Your Exchange Rate
The rate you receive is determined at the moment the transaction is deemed final. The quoted rate reflects the rate provided by reliable external sources such as publicly available market pricing tools (CoinGecko) at the time of the transaction, plus a spread of 2.5%. Any spread or pricing adjustment applied by Transak is already included in the exchange rate shown to you before you confirm your transaction.
Please note: A transaction is deemed final when the relevant payment has been successfully received and settled in accordance with the applicable payment method and settlement procedures.
Rate Validity and Final Price
The exchange rate is generated when you enter your transaction details and is valid only for a short period — generally between 5 and 10 seconds.
If you do not confirm your transaction within this window, the exchange rate may refresh to reflect updated market conditions.
The final exchange rate is the rate valid at the time the transaction is deemed final.
Fees and Charges
Depending on your transaction type and payment method, the following fees may apply.
Transak Fee
The Transak fee is charged for facilitating your transaction. It covers our operational costs and is separate from the spread described above. The fee may vary depending on:
payment method;
fiat currency;
transaction type (on-ramp or off-ramp); and
crypto-asset
The exact fee applicable to your transaction is always displayed before you confirm the transaction.
Minimum Fee Disclosure
Certain payment methods may be subject to a minimum fee.
Where the calculated percentage-based fee is lower than the applicable minimum fee, the minimum fee will apply instead.
On-Ramp Fees
The table below shows the fees that apply to buying crypto-assets with fiat.
Payment Method | Fee |
Apple Pay / Google Pay (EUR) | 3.5% of transaction amount, minimum 1 EUR |
Apple Pay / Google Pay (non-EUR) | 5.5% of transaction amount, minimum 1 EUR |
Credit / Debit Card (EUR) | 3.5% of transaction amount + 1 EUR |
Credit / Debit Card (non-EUR) | 5.5% of transaction amount + 1 EUR |
SEPA Transfer | 0.99% of transaction amount, minimum 1 EUR |
Off-Ramp Fees
The table below shows the fees that apply to selling crypto-assets for fiat.
Payment Method | Fee |
Credit / Debit Card (EUR) | 0.99% of transaction amount, minimum 3.49 EUR |
Credit / Debit Card (non-EUR) | 4.99% of transaction amount, minimum 5.99 EUR |
SEPA Transfer | 0.6% of transaction amount, minimum 3 EUR |
Third-Party Fees
Third-party fees may apply in addition to the Transak fee. These may include:
blockchain network transaction costs (gas fees);
validator or mining fees;
payment processor fees;
banking partner charges; and
liquidity or execution-related costs.
Third-party fees are not set or fully controlled by Transak and may vary depending on:
blockchain network conditions;
payment method;
transaction size; and
third-party provider pricing.
Where applicable, the applicable third-party fees are displayed before you confirm your transaction.
How Transaction Amounts Are Calculated
On-Ramp Transactions (fiat to crypto)
The amount of crypto you receive is calculated as follows:
Example
Variable | Value |
Fiat Amount | 250 EUR |
Transak Fee | 0.99% |
Third-Party Fees | 0.02 EUR |
Exchange Rate | 1,864.28 EUR/ETH |
Calculation
Off-Ramp Transactions (crypto to fiat)
The fiat amount you receive is calculated as follows:
Fiat Amount = Crypto Amount * Exchange Rate * (1 - Transak Fee) - Third-Party Fees
Example
Variable | Value |
Crypto Amount | 0.24748536 ETH |
Transak Fee | 0.99% |
Third-Party Fees | 0 EUR |
Exchange Rate | 1,801.01 EUR/ETH |
Calculation:
NFT Checkout Transactions
Regulatory note: NFTs are generally outside the scope of MiCAR. The NFT Checkout service is not a crypto-asset exchange service within the meaning of MiCAR and is not subject to the price and fee obligations described in this disclosure. The fee structure for NFT Checkout is nonetheless disclosed here for transparency.
For NFT Checkout transactions, the total amount payable is:
Example
Variable | Value |
NFT Price | 100 EUR |
Transak Fee | 0.99% |
Third-Party Fees | 0.50 EUR |
Calculation
Historical Price Verification
For every completed transaction, Transak maintains records of:
the exchange rate applied;
fees charged;
the transaction timestamp; and
the final transaction amounts.
You can independently verify historical market prices using publicly available data, including CoinGecko pricing data corresponding to your transaction timestamp.
What You See Before You Confirm
Before you confirm any transaction, Transak clearly displays:
the final exchange rate;
the Transak fee applicable to your transaction;
estimated third-party fees;
the crypto amount you will send or receive;
the fiat amount you will send or receive; and
the total amount you will pay or receive.
Your transaction is executed only after you review and accept all of these details.
Market Volatility
Crypto-asset prices can change rapidly. As a result:
exchange rates are time-sensitive and valid only for a short window;
quotes may expire before you confirm; and
an updated rate may apply if market conditions change before you finalise your transaction.
Please review the final exchange rate and all transaction details carefully before confirming.