Partner Help Center
For business partners seeking assistance
get the answers to all the frequently asked questions by our partners
How do I find my staging and production API keys?
How to set the partner fee?
I'm passing parameters in the query but they're being ignored
How to update our webHookUrl
How to display your call price (e.g 1 USD = 0.9453 USDT ) on our front end?
Can we make a custom list of currencies instead of just one fiatCurrency in query parameters?
How can we pass onClose event handler to the widget?
Is there a way to remove the chat button in the widget?
Is it possible to exchange fiat for crypto via the REST API?
How to prevent a user from editing the walletAddress?
If we set isDisableCrypto : true, is it possible that it will always show the result in USD when the first input is in EUR.
Can we send metadata to the widget that the web-hook will respond to this metadata and be able to match the operations?
Do users have to do KYC each time they make a transaction?
Can we pass Transak third party KYC via API for users instead of them going through Transak's KYC process?
I have two websites. Can I integrate in both websites with the same API_KEY?
Is KYC required on the STAGING environment?
Is the Transak widget supported in any other languages than English?
If a user makes a bank transfer how does Transak match it to the user?
Which Ethereum Testnet are you using?
Where can our customers reach for any concerns or queries?
How does Transak calculate prices and fees?
How do I integrate with Transak