Partner Help Center
For business partners seeking assistance
21 articles
Partner Queries
get the answers to all the frequently asked questions by our partners
- How do I find my staging and production API keys?
- How to set the partner fee?
- I'm passing parameters in the query but they're being ignored
- How to update your webhook URL
- How to display your call price (e.g. 1 USD = 0.9453 USDT) on our front end?
- How can we pass onClose event handler to the widget?
- Is there a way to remove the chat button in the widget?
- Is it possible to exchange fiat for crypto via the REST API?
- How to prevent a user from editing the walletAddress?
- If we set isDisableCrypto: true, is it possible that it will always show the result in USD when the first input is in EUR?
- Can we send metadata to the widget so that the webhook returns it and we can match the operations?
- Do users have to do KYC each time they make a transaction?
- Can we pass Transak third party KYC via API for users instead of them going through Transak's KYC process?
- I have two websites. Can I integrate in both websites with the same API_KEY?
- Is KYC required on the STAGING environment?
- Is the Transak widget supported in any other languages than English?
- If a user makes a bank transfer how does Transak match it to the user?
- Which Ethereum Testnet are you using?
- Where can our customers reach for any complaints or queries?
- How does Transak calculate prices and fees?
- How do I integrate with Transak