Bank payment processing times are differ based on currency, country of residence and payment method used
Pound Sterling - GBP
United Kingdom
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Payment Method - Faster Payments Bank Transfer
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Processing time - Instant
Euro - EUR
Australia, Austria, Belgium, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Latvia, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland
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Payment Method - SEPA Bank Transfer
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Processing time - 3 working days
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United States Dollar - USD
United States of America
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Payment Method - Debit Card payments
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Processing time - Instant
Indian Rupees - INR (Currently Not accepting)
India
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Payment Method - UPI
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Processing time - Instant
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Payment Method - IMPS/NEFT Bank Transfer
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Processing time - 2 min - 4 working hours
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The processing of your bank transfer/payment is handled by your banking provider, and Transak has no influence over the process before settlement
* Working days/hours exclude local bank holidays and weekends
Comments
20 comments
Support
My purchase is still pending. I don't how Ledger Live allows this company to associate themselves with the Nano project. It's been over 3hrs since March 23 2022 11:11:11 pm.
MyMy purchase is still pending
I got charged 200 and never heard from this company again after one month and I got back to see what the deal is and it shows no history on my account is this a scam
This is a legit company. I apologize for not following the process to seek a refund for the transaction I tried to complete. Technology is tricky. After I submitted a ticket which you will find a link for once you have signed into your account. If you don't have one create one. The link at the top of the page located next your name is SUBMIT A TICKET. Click that link and make sure you included a screenshot of your transaction if the crypto you purchased was never received. I contacted them and I was told to wait 5-7 business days. They refunded the money on the credit card I used through Ledger Live through Transak. They are legit. Create your account and submit a ticket. Add a screenshot and transaction ID and the address it was suppose to go to. My transaction also said pending to. Go to Transak.com and create and click the submit a ticket link next to your name at the top right corner the of the page. If it's still pending the transaction never completed. I received my refund.
It's been 20 hours and I have not received it. The funds have left my bank account but I have not received it. Help.
It's Ben 7 days or more and I have yet to receive my $50 in Cosmos (ATOM)
My order Id.fa5e1f84-f859-4a01-857d-33d37f877cc4 I waited a long time . Please help
I sent money to your account from my bank account to your account where is my 120 pound money I sent money to your account, you defrauded me, serial I will report to the police tomorrow
https://support.transak.com/hc/en-us/articles/360020147938/comments/10289594935057
Collins Arinze
https://support.transak.com/hc/en-us/articles/360020147938/comments/10289594935057
Hello
Where is my money? i deposit 28usd and refunded?WHY?
order:1522bf3c-c616-4895-9ed2-eb1063ffa34b
Siparişimi banka hesabına gonderirmisiniz TR120011100000000073156722
Why it takes too long?
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My Bank account so far has been disabled, and my credit card also disabled. Buying and selling my crypto disabled. Receiving crypto undefined. What next?
Have not received BNB or further response after I complied with their request of photo and was written in email response will be in 2hours.
Sent money and it hasn't been received. I ask for support and they said it was done successfully! The money induced from my bank accounts but hasn't received to the other side. What happened to my money? Need suport. Hope it's not an scam
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