What can I expect when I say deactivate my account?
What can I expect when I say deactivate my account?
When you place a request to delete your account, we go ahead and disable your account, which means you will no longer be able to login to your account.
What will happen to my documents and other personal information which i shared while doing KYC?
What will happen to my documents and other personal information which i shared while doing KYC?
Please note that we are required under European regulatory requirements to retain data relating to your identity and transactions made through Transak for a period of 5 years from your last transaction or from when you closed your account.
Does Transak share my information with others?
Does Transak share my information with others?
No, your data is safe and secured with us, your information is not shared with anyone under any circumstances.